Refund Policy
We are committed to ensuring you are completely satisfied with our products. If for any reason you're not happy with your purchase, you have 30 days to return it to us, and we'll provide a full refund. We're confident you'll love our products as much as we do!
Return Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part or the product is found to be defective or incorrect (e.g., wrong color or size). Please note that shipping delays caused by customs clearance, which are beyond our control, are not valid reasons for initiating a return.
Return Address
Please send your returned item to the following address:
Celeste & Silk
Ina Boudier-Bakkerlaan 43
3582VH Utrecht
Netherlands
If you have any questions about our refund policy, please contact us at: care@celestesilk.com